Returns and Exchanges

We will accept any Product for any Reason! We value your business and will make sure you are completely satisfied with your purchase.

Terms: 

We will accommodate a Return or Exchange within 7 days of receipt of package on new jewelry providing the piece is still in its original sealed package. Because of the nature of body jewelry we cannot resell jewelry that has been worn. You wouldn’t want us to sell you something that had been in someone else’s body!

Also if you have a warranty issue due to the jewelry being defective IE.. Stone fell out, or anything outside of normal wear and tear. We will allow for an exchange or product repair.  

We guarantee the workmanship of any product we sell for life! We stand behind every product that we sell.

Products that are not body jewelry: 

You are eligible for a return or exchange for any reason within the 7 days of reciept.

Shipping Credit:

Did we make a mistake with your order? 

If we made a mistake with your order, we will credit you your original shipping cost and also the return postage for your exchange or return.

Any other reason?

We do not cover any of the return shipping costs.

International Clients?

Bad News:  We will only credit you the product cost, all shipping and duty's/ fees are none refundable. 

Good News:  We offer free international shipping on orders over $150.00 Canadian dollars.

How to Return or Exchange your purchase:


1. Get your customer number by calling or emailing into our office.  Contact us

2. Write it down on a piece of paper and also the reason you are returning it and put it in the same bubble mailer we sent you. 

3. Seal it up and send it to us using one of the two shipping options below.

Ship with the following services: 

* Canadian First Class Mail (with delivery confirmation)
* UPS Ground

Mail To:
Tranceformations
#3 - 4047 Norwell Dr.
Nanaimo BC V9R 2J5

4. We will contact you the moment we receive the product back, and refund or exchange your purchase.